Insurance - Exclusive Resorts Online, Luxury Holidays, Worldwide holidays to Spain, Portugal, Italy, Spain, Majorca, Tenerife, Cyprus, Greece, Turkey, Egypt, Morocco, Dubai, Oman, Bahrain, Abu Dhabi, South Africa, Seychelles, Mauritius, Maldives, Bali, Thailand, Florida, Carolinas, Arizona, Hawaii, Bermuda, Barbados, Jamaica, Bahamas, Grand Cayman, The Grenadines, Nevis, Mexico

Exclusive Resorts Online
0870 870 4700
9:00 - 17:00 Mon-Fri
9:00-12:00 Sat

A member of

Insurance

Our research into credit card insurance cover revealed that there are cards offering the full range of cover offered by our policies.

We strongly recommend that you and all members of your party be adequately insured as soon as you make reservation as cover will begin immediately. Indeed it is a condition of booking that you must have insurance cover at least equivalent to that described below.

We have arranged a special scheme is underwritten by Travel & General Insurance Company Plc, except K (legal expenses), underwritten by DAS Legal expenses Insurance Company Limited. Both insurers are authorised and regulated by the Financial Services Authority.

Below is a summary of cover and benefits available under the insurance. An insurance certificate containing a more detailed summary will be sent to you with your confirmation of booking. In any event you may ask for a specimen copy of the insurance wording should you wish to examine this in advance.

The insurance will be subject to English law unless otherwise agreed.

International Medical Rescue

24-hour medical emergency service 365 days a year call T: 0870 950 1980 or F: 0870 950 1990

Premiums		Europe	Worldwide
01 to 05 days		£ 17.00	£ 32.00
06 to 10 days		£ 19.00	£ 35.00
11 to 17 days		£ 23.00	£ 40.00
18 to 24 days		£ 26.00	£ 47.00
25 to 31 days		£ 28.00	£ 51.00

Annual multi-Trip	Adult	£ 50.00	£ 70.00
	Couples	£ 90.00	£ 130.00
	Family	£ 99.00	£ 135.00

Children under the age of 2 - 17 - 75% of the adult premium if accompanied by an Insured adult

Children under the age of 2 - Free if accompanied by an Insured adult

Family Rate* - 2.5 times the adult premium

Persons over 65 to 70 years on departure - Double the above premiums.

Persons over 70 to 75 years on departure - Treble the above premiums.

Persons over 75 and over on departure - Refer to Insurers.

*Family definition - Both parents travelling with any number of dependent children under the age of 18 years on departure.

Schedule of Cover
Standard Cover		Sum Insured	Excess
A	Cancellation & Curtailment	Up to £3,000	£50
B	Emergency medical repatriation and Associated expenses abroad	Up to £2,000,000	£50
	Hospital benefits	£20 per day, Max £500	Nil
C	Emergency assistance in the UK	Up to £2,000	£50
D	Personal accident	Up to £15,000 (age limit apply)	Nil
E	Travel Delay	£20 first 12 hour period and £10 each Subsequent 12 hours, max of £100	Nil
	Missed departure or connection	Up to £750	£50
F	Personal possessions	Up to £1,500	£50
	Single item limit	£300
	Valuable limit	£400
	Delayed baggage (after 12 hours)	Up to £100	Nil
	Travel documents	Up to £500	£50
G	Personal money	Up to £200	£50
H	Hijack	£50 for each 24 hours period to A maximum of £500	Nil
I	Mugging	£50 for each 24 hours period to A maximum of £500	Nil
J	Personal liability	Up to £1,000,000	£250
K	Legal Expenses	Up to £25,000	Nil

This schedule of cover must be read in conjunction with the policy.

Claims

Should you need to make a claim, please call Claims International Limited quoting reference 454/Exclusive Resorts Online to request a claim form.

All claims must be submitted within 31 days upon arrival back in the United Kingdom

IMPORTANT NOTICE

Your (travel) insurers have to bring to your attention some of the important features of your insurance policy, including:

Health:

where You have any medical condition or on-going medical condition for which You have received treatment, are on continuous medication or have visited/been referred to a specialist or have been a hospital in-patient during the 12 month period immediately preceding the date of issue of this certificate, or
where You are on a hospital waiting list for in-patient treatment or where You are in receipt of a terminal prognosis, or
where You have or have suffered from any of the following medical conditions: Heart related condition, Hypertension, Arterial Disease, Kidney Disease, Malignant Disease (Cancer), Lung and or respiratory Disease (including Asthma where You have received in-patient hospital treatment), or had a Stroke You must contact the healthcheck line on Tel: 020 8315 0736.

Cover for these conditions will only be provided following the healthcheck lines acceptance. Unless reported and agreed by the healthcheck line the above conditions will be excluded.

Policy Document: this gives you full details of what is and is not covered and the conditions of cover. You must read the insurance policy carefully.

Conditions, Exclusions and Warranties: conditions and exclusions will apply to the individual sections of your policy while general exclusions, conditions and warranties will apply to the whole policy.

Property Claims: these claims are paid based on the value of the goods at the time you lose them and not on a 'new for old' or replacement cost basis. Your policy will set out what proof the insurer needs to support a claim.

Policy Limits: most sections of the policy have limits on the amount the insurers will pay under that section. Some sections also include other specific limits, for example, for any one item or for valuables in total. You are advised to check your policy if you intend taking expensive items with you.

Policy Excesses: under most sections of the policy claims will be subject to an excess. This means that you will be responsible for paying the first part of each claim. The amount you have to pay is the excess.

Reasonable Care: you need to take all reasonable care to protect yourself and your property, as you would if you were not insured.

Complaints: the insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.

Fraud: it is a criminal offence to make a fraudulent claim.

Dangerous Sports or Pastimes: if you are going to take part in dangerous sports or pastimes where there is a risk of injury, check that your policy covers you.

Cooling Off Period: Your insurance certificate contains a “cooling off” period of 14 days during which you can return the insurance document and get a refund if you have a justifiable reason for being dissatisfied with the cover it provides The Insurance Policy will be subject to English Law unless agreed otherwise.

PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY

FAILURE TO COMPLY WITH THE TERMS & CONDITIONS OF THE POLICY MAY RESULT IN COVER BEING RESTRICTED